• CESA Training Centre, Johannesburg, Paulshof
• Tue 3 October 2017  08:30 to 16:30
  
• Wed 4 October 2017  08:30 to 16:30
  

• CESA Training Centre, Johannesburg, Paulshof
• Mon 27 November 2017  08:30 to 16:30
  
• Tue 28 November 2017  08:30 to 16:30
  

• Ibhayi Guest House, Port Elizabeth
• Mon 9 October 2017  08:30 to 16:30
  
• Tue 10 October 2017  08:30 to 16:30
  

                 Are you challenged by any of these?

-   Motivating people to deliver on what’s been promised

-   Managing shrinking budgets

-   Juggling multiple stakeholders and outwitting competitors

-   Finding the right resources for the job and

     dealing with challenging people

Technical skills are critical, but in a volitile, uncertain, complex and ambiguous world they are not enough. 

Find out how to use the power of your Emotional Intelligence to positively impact the bottom line

Course Outcomes:

You will learn how to…

·         Develop greater self awareness and strengthen your leadership

·         Increase your personal resilience in adverse situations 

·         Apply skills that promote trust, motivation and cooperation with clients and colleagues

·         Respond to difficult people by fostering respect and reducing conflict

·         Apply the core EI competencies for achieving results

Course Outline:

The Business Case for EI

The impact of Emotional Intelligence has on Performance and EI behaviours that make us powerful leaders and relationship builders

-    Define what is Emotional Intelligence 

-    Examine the EI Framework

-    Connect to Performance and Engineering Success  

-    Emotional Hijack and Conflict Management

-    The Way We Are Wired – Neuroscience and EI

-    EI and IQ

The Doorway to Emotional Intelligence

Insight into yourself and what drives your behaviour. Gather data to perform in the moment and live your intentions

-    Includes Personality Profiling (NBI Profile) and Values clarification

-    Tools for Gathering Data

-    Skills to deal with resistance and negativity

-    How to choose perceptions and behaviours that

          will lead to positive outcomes

-    Practical Steps to Apply

-    Action Plan and Tracking

Who should attend?

For all levels of management, mentors, directors and individuals who want to improve their own and their team performance