Overview:

If you find you need to…

-              Juggle multiple stakeholders to meet deadlines

-              Manage shrinking budgets

-              Outwit competitors

-              Find the right resources for the job

-              Motivate people to deliver on what’s been promised

-              Manage a crisis

Then this course is for you

On completion of this interactive workshop, you will leave with:

·         An action plan to improve productivity in your daily tasks

·         The ability to better manage yourself and apply this learning to leading others more effectively

·         A “conflict resolution” tool kit to create a positive work environment

·         Self motivation skills to drive you towards achieving the desired results

·         A personality assessment for leadership to facilitate further personal growth

Content:   The Business Case for EI

•      What is EI and why should you know about it?

•      Why develop EI in Business? Case Study

•      The Emotional Intelligence Framework

•      Emotionally Intelligent Behaviours (EIBs)

•      Performance in Context

•      The Mystery of Human Behavior

•      The Way We Are Wired – three brain structure

•      What has EI got to do with IQ?

•      What makes someone successful?

Content: The Doorway to Emotional Intelligence

• Ladder of Inference Model
• Personality Profiling and EI Assessment overview
• Values clarification
• Scanning
• Triggers
• Behavioural fingerprint (MO)
• Action Plan

Who should attend:  Engineers; Contractors or Sub Contractors; Office Staff