This two-day course is aimed at the core activity of a consulting engineer's practice, viz. the way he executes the Client's commission, right from the pre-appointment submission or tender, the appointment itself, through the various stages of pre- and final design, tender documentation, project administration etc., past hand-over to aftercare. Key elements of Finance and Law are also covered. It thus is intended to upgrade the knowledge and skills of Project Leaders and those about to become involved in this process. Directors/Partners who attended the course found that it inspired them to tighten up their own procedures so as to be able to impart their knowledge and experience to their people in a more structured way. Firms who invited Clients to gain an insight into the world of Consulting Engineering, reported that this improved understanding and brought about other highly beneficial results
· Understand the firm’s organisational structure and the correct position of the Project Leader in it, also the Client’s position as far as the project is concerned, and the required paradigm shift.
· Understand the role and value of the Project Sponsor, the mutual support engendered, and the 3-level theory of project marketing and interaction.
· Know the fundamentals of Project Management, with special emphasis on Quality Management; the three dimensions of the project target, the obligatory respect for community and environment; the importance of achieving Client Satisfaction and the role of Standards and Specifications, and which to apply.
· Know a method of setting priorities for problem solving; understand the processes of problem solving and decision making.
· Be able to draw up a time-based Project Network, with details of Critical Path Analysis, resource levelling, forward loading; getting time information from role players while avoiding accumulation of safety factors, reasons to avoid statistical methods.
· Have knowledge of and insight into other planning methods (PERT, CPM, GANTT), their application and relative ease of understanding by the non-specialist client; grasp the correct use of the S-curve; recognise the tremendous financial leverage of the Consulting Engineer’s input; know the critical elements of Project Control.
· Understand fundamentals of General Management with cornerstones of Planning, Leading, Organising and Controlling; be aware of methods of motivation, the leadership demands on the Consulting Engineer and the value of engaging the Client as a partner.
· Have insight into and knowledge of the many ways of, and demands and occasions for, interpersonal and communication skills with clients, team members and other people in the firm, other professionals involved with the project, contractors, the media:
· Meetings – how to arrange them, behave in and chair them; how to deal with non-functional behaviour; the process of negotiations; handling conflict and aggression;
· How to listen and how to speak;
· Handling complaints and when to seek assistance from the Project Sponsor;
· The why’s and how’s of written communications:
· Have a useful insight into the South African Law on Intellectual Property Rights;
· Know composition of Press Releases; appreciate value of Public Relations Consultants.
Follow the flow of a project through the practice step by step, understand the structure and processes underlying it; know the methods, procedures and check lists to guide this flow systematically:
· Know what to do if things go very wrong;
· Understand the Basics of Finance and Law.
Delagate attending this course will be able:
· To uncover the structure and processes underlying the flow of a project through the practice;
· To develop methods, procedures and check lists to guide this flow systematically;
· To make the delegates aware of the many variations in handling a project and of the associated risks;
· To impart the fundamentals of the required knowledge and of the various techniques and skills, especially communication skills and the important interpersonal aspects;
· To enhance the skills and insight of the participants to the level where they are able to decide when to call on the director/partner for assistance so as not to expose the firm to unnecessary risks, or when they may proceed with confidence without “delegating upwards”;
· To identify sources of project management tools and of further information for later additional self-study.
Who should attend?
This event has been cancelled